Cookie Policy
Last Updated: 5 October 2023
An explanation of the cookies and other tracking technologies we use on the website
Like many companies, we use cookies and other tracking technologies to ensure you get the best from our Website. Below are some examples of the types of tracking technologies that may be used, depending on how you access and interact with the Website.
Cookies
“Cookies” are small text files from a website that are stored on your computer, mobile phone or other device. Cookies generally contain information that is associated with your web browser, information such as website preferences, login information, or a user ID. This information enables online services to recognise you as you interact with or revisit the Website.
Other tracking technologies
Like other online services and mobile applications, we use both cookies and other technologies such as web beacons/GIFs, pixels, page tags, embedded scripts and other tracking technologies. These technologies consist of small transparent image files or other web programming code that record how you interact with the Website. They are often used in conjunction with web browser cookies or other identifiers associated with your device. Below is a more detailed description of some of these other types of tracking technologies that we use on the Website:
- Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
- Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
- SDKs are blocks of code provided by our partners that may be installed in our mobile applications. SDKs help us understand how you interact with our mobile applications and collect certain information about the device and network you use to access the application. SDKs may collect identifiers associated with your device or our apps.
How we use cookies and other tracking technologies
We and our service providers may use cookies and tracking technologies when you interact with the Website for a variety of reasons, as described in detail below.
Strictly Necessary We use cookies and other tracking technologies for system administration, to monitor traffic and prevent fraudulent activity, to improve the security of the Website and to provide the basic functionality of the Website such as creating and logging into your account and utilising essential features of the Website.
Functionality-Related We use cookies and other tracking technologies to tell us whether you have visited the Website before and to make the Website easier to use, including remembering your preferences and settings.
Analytics and Performance We use cookies and other tracking technologies to assess the performance of the Website, to count visitors to the Website, and to monitor how users navigate and use the Website, in order to improve the performance of, and content offered through, the Website.
Customisation We may use cookies and other tracking technologies to deliver customised content and “first-party” marketing (marketing from Trust Condoms South Africa) based on how you interact with our Website.
Targeting We may use cookies to record your use of our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
How long do cookies last?
Our Website uses several types of cookies including:
- Session cookies: Session cookies are created temporarily in your browser’s subfolder while you are visiting a website and are automatically deleted when you leave the website.
- Persistent cookies: In contrast to session cookies, persistent cookies are re-activated when you return to the same website, and remain in your browser’s subfolder until they expire (usually after 12 months).
- Secure cookies: Secure cookies are a type of cookie which is transmitted over encrypted HTTP connection. When setting the cookie, the Secure attribute instructs the browser that the cookie should only be returned to the application over encrypted connections.
- Third party cookies: A third party cookie is one that is placed on your hard drive by a website from a domain other than the one you are visiting (e.g. when the website features content, such as ads, from a third party domain). Third party cookies are set so that a site can remember something about you at a later time. These cookies are set by third parties and we do not control how they are set.
- SameSite cookies: SameSite cookies allow servers to assert that a cookie ought not to be sent along with cross-site requests, which provides some protection against cross-site request forgery attacks. SameSite cookies may not be supported by all browsers.